Our Success Stories
RTO, Bangalore
Amount refunded – Rs.85,314/-I had a Honda City car with Karnataka registration number. Post retirement, I brought this car to Jaipur and applied for NOC/Refund of proportionate Road Tax, as I had moved car out of Bangalore to Jaipur within 3 years of purchase. After fulfilling all document formalities at Bangalore and at Jaipur, RTO Bangalore refunded me Road Tax of Rs.85,314/- Txs RTO Bangalore/Jaipur. Time taken – 5 months.
International School, Bangalore
Amount refunded –Rs.85,000/-We admitted our granddaughter to one of the prestigious International school, and deposited one time Admission Fee of Rs.90,000/-. The School brochure said that such Admission Fee deposited shall be non-refundable. Before my granddaughter could start going to school, my son got transferred out of Bangalore and we reluctantly had to withdraw admission to that school and requested for refund of admission fee. With regular follow-up with School, and courtesy School’s goodwill gesture, we got a refund of Rs.85,000/-. Txs International School. Time taken – 4 months
Airlines
Amount refunded – Rs.12,800/-We booked two return tickets for a short distance travel from place A to place B in advance with a leading Airline in India. On the date of travel, we got a phone call from Airlines that the said Flight is delayed by almost 3 times the time required to fly from point a to point B. We requested for cancellation of tickets as defeated the purpose of air travel, and requested for full refund of air-fare, which the Airlines refused to accept, as their refund policy permitted full refund only when the Flight gets delayed beyond 2 hours. We didn’t report at the Airport and decided to pursue this refund with Airlines. With regular follow-up with Airlines, we got a refund of Rs.12,800/-. Txs Airlines – Time taken – 3 days
State Electricity Board
Bill reversed – Rs.1,70,847/-We received an Electricity Bill of our new Flat for a sum of Rs.1,70,847/- which took us for a shock. We approached concerned AEN for redressal of our grievance. Courtesy his prompt action, and support from the ground staff, the meter was checked and rechecked, and it was observed that meter was behaving erratically. Accordingly, the said bill was cancelled and a new bill was raised for a normal amount. Txs AEN. Time taken – 7 days
Credit card Bills of a Bank
– Rs.23,000/-A Bank, without soliciting, issued a credit card in the name of one person, say A, and delivered the same to some other person, say B at the given address. That other person, B, misused the Credit Card and never made any payment thereof. The Bank issued the Bill in the name of A and demanded payment of the outstanding amount from A. As well known with Recovery Agents of Banks, all kind of threatening calls and filthy language was used to recover the amount and they refused to listen to our side of story. We went to Ombudsman, and you know what would have happened there. The Bank was warned and reprimanded and our case was closed with honour. Txs Ombudsman. Time taken – 6 months There were many such cases where outstanding Credit Card bills of multiple Banks, on behalf of different customers, were got reversed and matters got closed by us.
Travel & Tours
– Rs.10,000/-We used services of one of the top Tour & Travel (T & T) Agency for tour of South East Asia. As per the itinerary shared with us (before booking the Tour), we were assured that we shall be welcomed by the particular Hotel in such-and-such manners etc. However on arrival in that city, there wasn’t that kind of welcome. On our return to India, we took up the matter with that T & T, and convinced them about the deficiency in service. That T & T, in acknowledgement of our grievance, rewarded us with a compensation of Rs.10,000/-. Txs T & T. Time taken – 3 months.
Car Aggregator
– Rs.1,400/-A prominent Car Aggregator assured that if we get our old car listed for sale with them on payment of Rs.1,400/-, we shall, for sure, can sell the car through our site. They also said that in case we are not able to sell, they shall refund the amount of Rs.1,400/- so paid. We tried our best, but we couldn’t sell the car through their site. After a gap of around 6 months we remembered about this condition, and took up the matter with them. Initially, they refused, but when we took them head-on, they refunded the money paid for premium listing. Txs Car Aggregator – Time taken – 30 days
Insurance Company
– Amount refunded Rs.5,000/-We have a mediclaim policy with a leading Indian Insurance player for many years. One year, they asked for renewal insurance premium for Rs.30,000/- or so, which we paid through cheque. We got the renewed policy and kept that aside. One day we took out that policy for some purpose, and we noticed that the Receipt issued by the Insurance company was for Rs.25,000/- or so. We took up the matter with Insurance company and got a refund of Rs.5,000/- . Txs Insurance Company. Time taken – 30 days
Housing Finance Company
– Amount/Instalment of Loan amount released – Rs.8.00 lakhsWe had a HL account with a leading HL player with sanctioned limit of Rs.50.00 lakhs. We kept prepaying as and when we had surplus amount with us. At one point of time, we had an outstanding loan of Rs.17.00 lakhs. At that time, Builder demanded last payment of instalment and HL Company was not willing to release the same till we also come forward for registering the Sale Deed too. However, the Builder hadn’t got OC by that time, and registration of Sale Deed wasn’t possible at that point of time. We took up the matter, logically, with HL player, and were happy to find them releasing the last instalment of Rs.8.00 lakhs sans the amount required for registration of Sale Deed. Txs HL Company – Time taken – 15 days
ING Bank
– Security Advance recovered from Branch Owner – Rs.27,00,000/-While working for ING Bank Mumbai for closure of their office in Mumbai, I found that Bank hasn’t recovered Advance of Rs.27.00 lakhs from the previous Branch owners’. I took up the matter with them. They had some grievances while taking over vacant possession of the premises. I agreed to compensate them towards such deficiencies that happened around 3 years back, got approval from ING Bank, Singapore and allowed them to deduct Rs.3.00 lakhs, and recovered a net amount of Rs.27.00 lakhs. Txs ING Bank – Time taken – 2 months
Banks & Corporates
Since I spent my 40 years with Banks, and Recoveries has been my passion, there have been a good number of success stories I have in NPA resolution and restructuring, both at the Branch/Bank level.
Corporate Debt Restructuring (CDR)
I was ING Vysya Bank’s Nodal Officer at CDR platform Mumbai for almost a period of 10 years, and have protected Bank’s interests to the utmost satisfaction of management. During that period, I enjoyed fullest trust and confidence of the ailing Corporates, Other participating Bankers and CDR team in successful implementation of the restructured packages.
Why Us
Have passion for conflict resolution and recoveries, have been fairly successful in all such pursuits, be it personal, friends or official in the capacity of being a banker, we have more service orientation than any commercial reasons.
What do we do
Once we accept a case, we make a strategy, draft mails/letters on their behalf, make them regularly follow-up with the concerned bank/institution/company and handhold our clients throughout the process till our objective is met.
Contact Us
What is expected of Clients
Trust in our strategy and tons of perseverance, as getting back your money is a long drawn battle with the other side and is quite a time consuming process.
Testimonials
Usha Murali
Chief Risk Oficer, Airtel Payment BankRajiv Talwar is an effective negotiator, balancing the interests of both parties in the contract. His sincerity, passion, trust worthiness ...
Anuj Kumar
Formerly head of the Structured Credits Group at ING Vysya BankRajiv is a multi-faceted resolution professional, with deep experience of restructurings and recoveries...
Y Sankarshan Rao
Retd Vice President, Kotak Bank (e ING Vysya Bank)I have had the pleasure of having worked with Mr. Rajiv Talwar for more than a decade. A core banker...
S.K.Nainani
Retd DGM, ICICI BankShri Rajiv Talwar, the promoter of Talwaredge, fully active and full of knowledge, is sincerely guided by the basic instinct of helping persons in need...
R K Bansal
Former Chairman CDR (E G)I have known Sh Rajiv Talwar for many years. Our relationship started during my CDR days. I have always admired his knowledge, sincerity and dedication...
B V Chaubal
Former DMD of SBII first met Shri Rajiv Talwar in 2011 at the meetings of the Empowered Group of CDR mechanism.He was nodal officer for ING Vaisya Bank...
Vijaydeep Khanna
Former Country Head (Emerging Corporate) of erstwhile ING Vyasya BankI have known Rajiv for about 5 years and every interaction has been a pleasent learning experience to cherish for lifetime...
MSR Manjunatha
Former Chief Rating Officer - Brickwork Ratings Former Chief Audit Executive - ING Vysya BankI have known Mr. Rajiv Talwar for about 2 decades during my role in ING Vysya Bank, when Rajiv was looking into credit risk,...
Mahesh Sanghavi
Former Head Credit Risk - Emerging Corporate with erstwhile ING Vysya BankI have known Rajiv over 10 years now. He has come across as one of the most learned person on recovery and stress asset management...